Lean Leadership Summit
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Lean Leadership Summit Agenda

Wednesday, May 21
8:30 PM
Welcome Meet the Speaker Fundraising Reception

Thursday, May 22
6:45 AM
Registration & Continental Breakfast
Get name tag and program. Fuel up for learning, get your networking started, see sponsor exhibits.

8:00 AM
Welcome & Introductions
Greeting & Summit Overview, Introduce and Thank Sponsors, Announcements

8:15 AM
Lean Transformation In Healthcare Case Study
"Lean System Thinking to Transform Healthcare Operations Performance, Building Design and Construction"

Shirley H. Weber, MHI, MHA, MT(ASCP) Administrative Director, Anatomic Pathology and Clinical Laboratories & Katie Abbott, Sr. Program Manager - Business Operations, South Bay Cancer Center, Stanford Hospital & Clinics.

Katie Abbott, MHA, Sr. Program Manager of Business Operations South Bay Cancer Center, Stanford Hospital & Clinics

See Lean System Thinking and Cross-organizational Collaboration on a huge and complex scale. $300 million construction projects for two new hospitals will significantly increase volume for existing core laboratories. See how transformational changes in thinking and operations in the lab are being exploited for more responsive patient care, much greater operational efficiency and ability to service new hospitals with much reduced investment--all requiring breaking down many internal and external silos not only in healthcare operations, but also architecture, construction engineering, construction, and internal Finance/Board of Directors approval processes. (Learn why from the CEO down, this transformation of the supply chain from the hospital network's core laboratory to the entire hospital system is changing the thinking and approach to performance excellence in this highly regarded $6 billion health system.)

9:05 AM
Jeff Koga, Associate Vice President, Enterprise Value Stream, Oshkosh Corporation.

"Deploying Lean Service Operations on the Battlefields of Iraq and Afganistan"

A Lean supply chain is supposed to operate with level pull. War demands are not level - ramping up extremely fast when IEDs are killing and maiming our troops at record rates - and then winding down fast to achieve a "peace dividend." Learn how Jeff applied Lean System Thinking to break down silos and collaborate half a world away to save troops' lives and limbs, and then manage the other side of the curve to maintain business profits while showing respect for people."

10:15 AM
10:15 AM
Doug Formby, Vice President, Production Control, Toyota Engineering & Manufacturing North America

"How Toyota's N. A. PC Organization Leveraged The Economic Downturn of the Great Recession & Japan Earthquake to Insure Profitable Growth And Sustained Competitive Advantage"

The industry downturn of '08-'09 followed by the subsequent crisis resulting from Toyota's recalls, the great quake, and the Thailand floods forced Toyota to reevaluate and re-prioritize how they managed their organization and supply chain. Learn from Toyota's N.A. Production Control (PC) VP how PC leveraged the adversity to LEAD and position the company for profit and competitive advantage through a realignment of PURPOSE, radical PROCESS redesign, and an intense focus on reinvigorating PEOPLE DEVELOPMENT.

Through this adversity, PC has been instrumental in strengthening Toyota's foundation to the point where they again are enjoying world class safety, quality, productivity, cost, and human resource metrics, along with record profitability for its shareholders. (It will be fascinating to learn how this compares with how other attendees' companies managed through the Great Recession.)

11:00 AM
Brad Scroggins, Group Director, Ryder System, Inc. (a Toyota supplier)

"Challenges and benefits of collaborative JIT delivery to North American manufacturing plants"

What does it take to create a planning/production/logistics system that consistently delivers from suppliers to assembly plants on a level fixed schedule up to 16 times per day? Learn what it takes to collaboratively create a consistently reliable system, and how JIT recovers when crises like the worst winter in memory shuts down the roadways. (Learn how the disciplines and problem solving muscle developed during normal times build capability to quickly respond and recover in a crisis.)

11:50 AM
-1:30 PM

LUNCH KEYNOTE : "The Winning Strategy: Cooperative Win-Win Long-Term Customer/Supplier Relationships in a Continuous Improvement Culture"

Gary Convis, first non-Japanese Managing Officer of Toyota Motor Corporation and Executive Vice President of Manufacturing for all U.S. operations, and co-author with Jeff Liker of The Toyota Way to Lean Leadership: Achieving and Sustaining Excellence through Leadership Development.

Gary will describe how as the senior leader in three organizations he used Lean System Thinking and Supply Chain Collaboration to dramatically improve business performance. With a career of management experience in GM, Ford, Toyota, followed post-retirement as CEO leadinga turnaround at Dana Corporation and bringing Lean System Thinking to Bloom Energy, Gary can contrast and compare cultures and business systems and tell us how to adapt Toyota's Lean System Thinking to any organization. (Program Chair Bob Bennett and Mr. Convis have talked for hours, and Gary's amazing "how to" sharing will give you so many proven ideas and practical solutions to apply in your own business.)

1:40 PM
Neil Swartz, Vice President, North American Parts Operations, Toyota Motor Sales USA

"Evolution of Toyota USA's Customer-Driven Parts Supply Chain"

How customer-focused JIT partnerships with suppliers and dealers transformed Toyota's after-sales service supply chain to be twice as efficient as competitiors. (Neil is a passionate customer-focused leader with a great presentation style and knowledge of supply chain and sales operations, and was Toyota's leader in implementing JIT "Sell One, Buy One" daily stock order replenishment to over 1,500 U.S. Toyota and Lexus dealers. His pioneering efforts helped Toyota's supply service parts and accessories chain become the icon of the North American auto industry--providing countless lessons learned to share with you.)

2:30 PM
Bob Lecinski, Director, Customer Logistics, Avery Products Corporation

"On Time and Complete: Delivering an Excellent Customer Experience through the Power of Collaboration"

In an omni-channel world, the accelerated pace of change makes it extremely difficult to run your supply chain in a silo. Personalization, localization of store assortments, big data, shopper marketing, Zero Moment of Truth and the need to increase financial performance all have made traditional means of running supply chains obsolete. Bob presents a proven roadmap to effectively connect retailers and suppliers to bring success to both organizations while demonstrating the benefits of collaboration. (Bob was the pioneer in Avery's Office Products business in leading joint customer collaboration projects using Toyota's Lean System Thinking to deliver multi-million dollar savings to supply chain partners while improving effectiveness of customer service and sales revenue and profits. Having "done it" he can tell you how to do it too.)

3:10 PM Break
3:30 PM

Supply Chain Collaboration Panel Discussion--Gary Convis, Shirley Weber, Jeff Koga, Doug Formby, Brad Scroggin, Neil Swartz, Bob Lecinski (Moderator: Bob Bennett)

You ask questions to learn how these supply chain partners created synergy for greater success. Likely to create a lively discussion of how to overcome objections, resolve conflicting goals and priorities, collaboratively create joint process improvement action plans, and realize commitments of support achieve of targeted results. (While moderating, I am going to try to get our panelists to share with you what obstacles they faced when going to another supply chain silo and encountering objections and reasons why their idea wasn't a priority or wouldn't work, and explain how they overcame it, so you can better understand the thinking and motivations in the silos you want as partners in your improvement efforts.)

4:40 PM

Reflections and Closing Remarks.
Thank audience & sponsors. Thank speakers. Announce upcoming programs.

5:00 PM

Farewell Reception
Networking and Share new ideas and questions with others.